🔐Your Privacy Matters

Privacy Notice

Learn how we protect and manage your personal information at Swapze.

Effective Date: 02/01/2026

📋

1. Introduction and Organizational Info

We, at Swapze™, are dedicated to serving our customers and contacts to the best of our abilities. Part of our commitment involves the responsible management of personal information collected through our website Swapze.com, and any related interactions.

Our primary goals in processing this information include:

  • Enhancing the user experience on our platform by understanding customer needs and preferences

  • Providing timely support and responding to inquiries or service requests
  • Improving our products and services to meet the evolving demands of our users
  • Conducting necessary business operations, such as billing and account management
  • It is our policy to process personal information with the utmost respect for privacy and security.

    We adhere to all relevant regulations and guidelines to ensure that the data we handle is protected against unauthorized access, disclosure, alteration, and destruction.

    • We do not have a designated Data Protection Officer (DPO) but remain fully committed to addressing your privacy concerns. Should you have any questions, please contact us at [email protected].

    Your privacy is our priority. We are committed to processing your personal information transparently and with your safety in mind. This commitment extends to our collaboration with third-party services that may process personal information on our behalf, such as in the case of sending invoices. Rest assured, all activities are conducted in strict compliance with applicable privacy laws.

    🎯

    2. Scope and Application

    Our privacy policy is designed to protect the personal information of all our stakeholders, including website visitors, registered users, and customers.

    Whether you are just browsing our website Swapze.com, using our services as a registered user, or engaging with us as a valued customer, we ensure that your personal data is processed with the highest standards of privacy and security.

    This policy outlines our practices and your rights related to personal information.

    🔒

    3. Data Storage and Protection

    Data Storage

    Personal information is stored in secure servers located in the following locations: GB. For services that require international data transfer, we ensure that such transfers comply with all applicable laws and maintain data protection standards equivalent to those in our primary location.
    Data hosting partners: We partner with reputable data hosting providers committed to state-of-the-art security measures. These partners are selected based on their adherence to stringent data protection standards.

    Data Protection Measures

    Access control: Access to personal information is strictly limited to authorized personnel who have a legitimate business need to access the data. We enforce strict access controls and regularly review permissions.


    When we share your data with third-party service providers, we do so under the protection of Data Processing Agreements (DPAs) that ensure your information is managed in accordance with GDPR and Other relevant data protection laws. These agreements mandate that third parties implement adequate technical and organizational measures to ensure the security of your data.

    🔍

    4. Transparency and Control

    We believe in transparency and providing you with control over your personal information. You will always be informed about any significant changes to our sharing practices, and where applicable, you will have the option to consent to such changes.

    Your trust is important to us, and we strive to ensure that your personal information is disclosed only in accordance with this policy and when there is a justified reason to do so. For any queries or concerns about how we share and disclose personal information, please reach out to us at [email protected].

    👤

    5. Your Rights and Choices

    At Swapze™, we recognize and respect your rights regarding your personal information, in accordance with the General Data Protection Regulation (GDPR) and Other applicable data protection laws.

    Right of Access

    Art. 15 GDPR

    You have the right to request access to the personal information we hold about you and to obtain information about how we process it.

    Right to Rectification

    Art. 16 GDPR

    If you believe that any personal information we hold about you is incorrect or incomplete, you have the right to request its correction or completion.

    Right to Erasure

    Art. 17 GDPR

    Request deletion of your personal information when it is no longer necessary for the purposes for which it was collected ('right to be forgotten').

    Right to Restriction

    Art. 18 GDPR

    Request that we restrict the processing of your personal information under certain conditions.

    Right to Data Portability

    Art. 20 GDPR

    Receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another controller.

    Right to Object

    Art. 21 GDPR

    Object to the processing of your personal information under certain conditions, including processing for direct marketing.

    Right to Withdraw Consent

    Art. 7(3) GDPR

    Where processing is based on consent, you have the right to withdraw that consent at any time without affecting prior lawful processing.

    Right to Lodge a Complaint

    Art. 77 GDPR

    Lodge a complaint with a supervisory authority if you believe our processing violates data protection laws.

    Exercising Your Rights

    To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws and within the timeframes stipulated by those laws.

    Please note, in some cases, we may need to verify your identity as part of the process to ensure the security of your personal information.

    🍪

    6. Cookies and Tracking Technologies

    At Swapze™, we value your privacy and are committed to being transparent about our use of cookies and Other tracking technologies on our website Swapze.com. These technologies play a crucial role in ensuring the smooth operation of our digital platforms, enhancing your user experience, and providing insights that help us improve.

    Understanding cookies and tracking technologies

    Cookies are small data files placed on your device that enable us to remember your preferences and collect information about your website usage. Tracking technologies, such as web beacons and pixel tags, help us understand how you interact with our site and which pages you visit.

    How we use these technologies:

    Your Choices and Consent

    Upon your first visit, our website will present you with a cookie consent banner where you can:

    • Accept all cookies: Consent to the use of all cookies and tracking technologies

  • Reject non-essential cookies: Only essential cookies will be used
  • Customize your preferences: Choose which categories of cookies you wish to allow
  • Changes to our cookie use

    We may update our use of cookies and tracking technologies to improve our services or comply with legal requirements. We will notify you of any significant changes and seek your consent where necessary.

    For more detailed information about the cookies we use, their purposes, and how you can manage your preferences, please visit our detailed Cookie Policy https://www.swapze.com/cookie_policy.

    Should you have any questions or concerns about our use of cookies and tracking technologies, please do not hesitate to contact us at [email protected]. Your privacy and the integrity of your personal data are of utmost importance to us.